We aim to provide a seamless experience for our customers. Our cancellation and refund policies ensure transparency and customer satisfaction.

Cancellations:
Orders can be canceled before shipping by contacting customer support at [email protected].
A full refund will be issued for cancellations made before shipping.

Returns:
Products can be returned within 7 days of delivery if unopened and in their original condition.
Customers are responsible for return shipping costs unless the product is defective.

Refunds are processed within 7-10 business days after the returned product is received and inspected. Refunds can be issued in one of the following ways:

a. Original Payment Method: The refunded amount will be credited back to your original payment method.
b. Credits: You may opt to receive 1.1 credits for every dollar refunded, giving you additional value. Each credit is equivalent to one dollar in buying power on our website. These credits can also be redeemed as a coupon for use in stores carrying Nashta Pani’s exclusive products.

This ensures flexibility and added benefits for our valued customers.

Non-Refundable Items:
Perishable goods and customized products are not eligible for returns or refunds.
For detailed policies, please visit the Cancellation & Refund page or contact our support team.